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  • Black ink not printing? Is there a way to run the Head Clean on a single color?

    I switched out to a new set of black ink cartridges and now the black is not printing at all.

    Switched the cartridges back to the old set since they were almost, but not quite empty, but no joy.

    Swapped in a second set of new black carts.... still no joy.

    Tried multiple head cleaning cycles. Tried multiple heavy cleaning cycles. Managed to fill the waste ink container in the process (not the prettiest green color when done).

    Print nozzle check shows a good solid print on every color except black. Zero black ink is making it through the head.

    Is there a way to run the head-clean cycle but only for one color?

    Is there some sort of power-clean option that will 'blow it out' or whatever you want to call it?

    Help please......

  • #2
    Did you ever figure out how to fix this? Having the same issue.


    • #3
      Luke had me switch the ink type which triggered an ink charge. On the top control panel, bottom of the screen, left to right, the first button gives you ink levels, the second button which looks like two ink drops, push that one and switch the ink from Photo to Matte.

      When it's done doing it's thing, run a head clean and print nozzle check.

      I hit the button again to go back to the Photo Black mode because I think it made for better prints. You might want to run a few prints and see what you think, maybe I was just being overly critical of the quality.

      It worked for me, hopefully it works for you.


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      About the Author


      Chip When I got out of school I couldn't get a job because I didn't have experience. Now thirty years later I have the experience so I guess I have to finally get a job. Find out more about Chip

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